When attempting to access Xfinity streaming [https://www.xfinity.com/stream] I am getting the following error:
Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error ftde.xact.3307.1107296347)
Using Slimjet V 19.0.8 on Windows 10.
I have attempted to get more info from Xfinity regarding the error code, but you can guess how that went - they just told me to use Chrome (which works fine btw.) My guess is that this has something to do with flash, pepperflash, or something similar. Any help/suggestions ?? If someone could try to access the Xfinity site above from a Linux installation of Slimjet it would help eliminate Win10.
Thanks.
C. Woodcock
Xfinity Streaming Error
Re: Xfinity Streaming Error
Here's what I get on Linux Mint (Slimjet & Firefox):
Xfinity Stream
Your system isn't compatible with Xfinity Stream
For optimal performance, the following is required:
Supported Operating Systems
Windows 7+, Mac OS X 10.7+
Supported Browsers
Internet Explorer 11+, Edge, Chrome, Firefox, Safari 10+
Xfinity Stream
Your system isn't compatible with Xfinity Stream
For optimal performance, the following is required:
Supported Operating Systems
Windows 7+, Mac OS X 10.7+
Supported Browsers
Internet Explorer 11+, Edge, Chrome, Firefox, Safari 10+
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- Posts: 5
- Joined: Mon Jan 25, 2016 3:37 pm
Re: Xfinity Streaming Error
Thanks Sleeper10 - I finally got a reply from Xfinity regarding the specific error -
"DRM requires special browser conditions and end to end encryption. only a certified for DRM browser will connect and allow the stream"
At least I now know the WHY !! Guess Slimjet isn't on the list <G>
cw
"DRM requires special browser conditions and end to end encryption. only a certified for DRM browser will connect and allow the stream"
At least I now know the WHY !! Guess Slimjet isn't on the list <G>
cw
Re: Xfinity Streaming Error
Not sure what that means
, but same for me on Firefox.

Re: Xfinity Streaming Error
No problems here on my end.Site opens perfectly fine i just don't have account to watch something.
Latest Slimjet /Win 10 Enterprise LTSB x64
Latest Slimjet /Win 10 Enterprise LTSB x64
- oftentired
- Posts: 1769
- Joined: Tue May 13, 2014 3:14 am
Re: Xfinity Streaming Error
disable any ad blocker you have running and try it after that
For those of you who wear aluminum foil hats, the voices lie, don't believe them!
Mostly my replies are about Windows OS. If not I try to remember to specify Linux.
64 Bit SJ on Win 11
Mostly my replies are about Windows OS. If not I try to remember to specify Linux.
64 Bit SJ on Win 11
Re: Xfinity Streaming Error
No difference for me with ad blocker off or in incognito. For me, I guess it just doesn't like linux.
Re: Xfinity Streaming Error
woodydeaux if you think that it has something to do with FLASH in general you can run Slimjet with "--disable-bundled-ppapi-flash" argument and see if it makes any difference.
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- Posts: 1
- Joined: Tue Oct 02, 2018 1:01 pm
Re: Xfinity Streaming Error
I'm having the same problem with the exact same error message. I think it was working a few weeks ago.
I have Version 20.0.4.0 of Slimjet
Disabling the adblocker doesn't make a difference.
I have Version 20.0.4.0 of Slimjet
Disabling the adblocker doesn't make a difference.