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Browser keeps crashing
Posted: Tue Aug 11, 2015 8:08 am
by sjguy111
This happened yesterday, repeatedly, and I uninstalled completely and re-installed (4.0.15.0).
Now, it's happening again this morning. Any suggestions? Thanks.
Slimjet 4.0.15.0 on Windows 10
Re: Browser keeps crashing
Posted: Tue Aug 11, 2015 9:00 am
by sjguy111
It's happening when I click on a Youtube video..... crashes and have to reload.
Re: Browser keeps crashing
Posted: Wed Aug 12, 2015 4:40 am
by sjguy111
happened once again last night while surfing the web.
I went to:
c: Program Files > Slimjet
to create a new user profile
and re-named the default folder to backup default
Anything else I need to do? Thanks!
Re: Browser keeps crashing
Posted: Wed Aug 12, 2015 8:45 am
by oftentired
send the crash file to the developers
http://www.slimjet.com/en/onlinefb.htm
the crash file will be located in your data location; mine is here
C:\Users\[USER NAME]\AppData\Local\Slimjet\User Data\Crash Reports
Re: Browser keeps crashing
Posted: Wed Aug 12, 2015 9:46 am
by sjguy111
Thanks... will do after I find it.
The funny thing with Windows 10 on this pc is that it doesn't show an AppData.
It's C:\Users\[USER NAME]\ and then
Contacts
Desktop
Documents
Downloads
Music
One Drive
etc. .... all generic folders
Re: Browser keeps crashing
Posted: Wed Aug 12, 2015 2:02 pm
by dev
sjguy111 wrote:Thanks... will do after I find it.
The funny thing with Windows 10 on this pc is that it doesn't show an AppData.
It's C:\Users\[USER NAME]\ and then
Contacts
Desktop
Documents
Downloads
Music
One Drive
etc. .... all generic folders
That because its a hidden file which was probably reset to hidden when you installed windows 10.
Control panel....Folders.... view......show all files/folders is the short gist of it.
Re: Browser keeps crashing
Posted: Wed Aug 12, 2015 2:58 pm
by sjguy111
dev wrote:sjguy111 wrote:That because its a hidden file which was probably reset to hidden when you installed windows 10.
Control panel....Folders.... view......show all files/folders is the short gist of it.
That fixed it..... thanks dev!!
For the record here's how I got there:
Control Panel > Appearance and Personalization > Show hidden files and folders > click on Show hidden files, folders and drives > Apply and OK
The Crash Reports file was empty.
It's been working fine since I created a new user profile earlier today. Probably a corrupted profile.
I consider this one closed now.
Thank you all for your help!!