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Xfinity Streaming Error

Posted: Sat Jul 21, 2018 12:06 pm
by woodydeaux
When attempting to access Xfinity streaming [https://www.xfinity.com/stream] I am getting the following error:

Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error ftde.xact.3307.1107296347)

Using Slimjet V 19.0.8 on Windows 10.

I have attempted to get more info from Xfinity regarding the error code, but you can guess how that went - they just told me to use Chrome (which works fine btw.) My guess is that this has something to do with flash, pepperflash, or something similar. Any help/suggestions ?? If someone could try to access the Xfinity site above from a Linux installation of Slimjet it would help eliminate Win10.

Thanks.
C. Woodcock

Re: Xfinity Streaming Error

Posted: Sat Jul 21, 2018 12:24 pm
by sleeper10
Here's what I get on Linux Mint (Slimjet & Firefox):

Xfinity Stream
Your system isn't compatible with Xfinity Stream
For optimal performance, the following is required:

Supported Operating Systems
Windows 7+, Mac OS X 10.7+
Supported Browsers
Internet Explorer 11+, Edge, Chrome, Firefox, Safari 10+

Re: Xfinity Streaming Error

Posted: Sat Jul 21, 2018 1:15 pm
by woodydeaux
Thanks Sleeper10 - I finally got a reply from Xfinity regarding the specific error -

"DRM requires special browser conditions and end to end encryption. only a certified for DRM browser will connect and allow the stream"

At least I now know the WHY !! Guess Slimjet isn't on the list <G>

cw

Re: Xfinity Streaming Error

Posted: Sat Jul 21, 2018 2:02 pm
by sleeper10
Not sure what that means :?, but same for me on Firefox.

Re: Xfinity Streaming Error

Posted: Sat Jul 21, 2018 3:59 pm
by CrockPot
No problems here on my end.Site opens perfectly fine i just don't have account to watch something.
Latest Slimjet /Win 10 Enterprise LTSB x64

Re: Xfinity Streaming Error

Posted: Sat Jul 21, 2018 4:41 pm
by oftentired
disable any ad blocker you have running and try it after that

Re: Xfinity Streaming Error

Posted: Sat Jul 21, 2018 7:17 pm
by sleeper10
No difference for me with ad blocker off or in incognito. For me, I guess it just doesn't like linux.

Re: Xfinity Streaming Error

Posted: Sat Jul 21, 2018 9:19 pm
by CrockPot
woodydeaux if you think that it has something to do with FLASH in general you can run Slimjet with "--disable-bundled-ppapi-flash" argument and see if it makes any difference.

Re: Xfinity Streaming Error

Posted: Tue Oct 02, 2018 1:07 pm
by ChuckBaggett
I'm having the same problem with the exact same error message. I think it was working a few weeks ago.
I have Version 20.0.4.0 of Slimjet
Disabling the adblocker doesn't make a difference.