Xfinity Streaming Error

Slimjet bug reports
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woodydeaux
Posts: 5
Joined: Mon Jan 25, 2016 3:37 pm

Xfinity Streaming Error

Post by woodydeaux » Sat Jul 21, 2018 12:06 pm

When attempting to access Xfinity streaming [https://www.xfinity.com/stream] I am getting the following error:

Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error ftde.xact.3307.1107296347)

Using Slimjet V 19.0.8 on Windows 10.

I have attempted to get more info from Xfinity regarding the error code, but you can guess how that went - they just told me to use Chrome (which works fine btw.) My guess is that this has something to do with flash, pepperflash, or something similar. Any help/suggestions ?? If someone could try to access the Xfinity site above from a Linux installation of Slimjet it would help eliminate Win10.

Thanks.
C. Woodcock

sleeper10
Posts: 350
Joined: Thu Jun 23, 2016 7:34 pm

Re: Xfinity Streaming Error

Post by sleeper10 » Sat Jul 21, 2018 12:24 pm

Here's what I get on Linux Mint (Slimjet & Firefox):

Xfinity Stream
Your system isn't compatible with Xfinity Stream
For optimal performance, the following is required:

Supported Operating Systems
Windows 7+, Mac OS X 10.7+
Supported Browsers
Internet Explorer 11+, Edge, Chrome, Firefox, Safari 10+

woodydeaux
Posts: 5
Joined: Mon Jan 25, 2016 3:37 pm

Re: Xfinity Streaming Error

Post by woodydeaux » Sat Jul 21, 2018 1:15 pm

Thanks Sleeper10 - I finally got a reply from Xfinity regarding the specific error -

"DRM requires special browser conditions and end to end encryption. only a certified for DRM browser will connect and allow the stream"

At least I now know the WHY !! Guess Slimjet isn't on the list <G>

cw

sleeper10
Posts: 350
Joined: Thu Jun 23, 2016 7:34 pm

Re: Xfinity Streaming Error

Post by sleeper10 » Sat Jul 21, 2018 2:02 pm

Not sure what that means :?, but same for me on Firefox.

CrockPot
Posts: 39
Joined: Sat Oct 28, 2017 7:26 am

Re: Xfinity Streaming Error

Post by CrockPot » Sat Jul 21, 2018 3:59 pm

No problems here on my end.Site opens perfectly fine i just don't have account to watch something.
Latest Slimjet /Win 10 Enterprise LTSB x64

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oftentired
Posts: 1234
Joined: Tue May 13, 2014 3:14 am

Re: Xfinity Streaming Error

Post by oftentired » Sat Jul 21, 2018 4:41 pm

disable any ad blocker you have running and try it after that
For those of you who wear aluminum foil hats, the voices lie, don't believe them!

Running 32 Bit SJ on Win 7 Pro

sleeper10
Posts: 350
Joined: Thu Jun 23, 2016 7:34 pm

Re: Xfinity Streaming Error

Post by sleeper10 » Sat Jul 21, 2018 7:17 pm

No difference for me with ad blocker off or in incognito. For me, I guess it just doesn't like linux.

CrockPot
Posts: 39
Joined: Sat Oct 28, 2017 7:26 am

Re: Xfinity Streaming Error

Post by CrockPot » Sat Jul 21, 2018 9:19 pm

woodydeaux if you think that it has something to do with FLASH in general you can run Slimjet with "--disable-bundled-ppapi-flash" argument and see if it makes any difference.

ChuckBaggett
Posts: 1
Joined: Tue Oct 02, 2018 1:01 pm

Re: Xfinity Streaming Error

Post by ChuckBaggett » Tue Oct 02, 2018 1:07 pm

I'm having the same problem with the exact same error message. I think it was working a few weeks ago.
I have Version 20.0.4.0 of Slimjet
Disabling the adblocker doesn't make a difference.

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